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Transcript

The Man Behind Amazon’s Return System—and the Climate Fix You Didn’t See Coming

🌍 What really happens to your Amazon return? Michael Freedman helped design the answer—and it might be more hopeful than you think.

Michael Freedman helped design Amazon’s donation and liquidation programs—keeping millions of products out of landfills. In this episode of Any Job Can Be a Climate Job, I sit down with Michael to unpack how he helped reshape how corporate giants think about sustainability—from the inside out.

  • The “Four Zeros” framework behind Amazon’s return strategy

  • Why donating products was a harder business case than you’d think—and how it still got leadership support

  • The difference between a climate job and a climate title

  • How any role—yes, even yours—can drive meaningful environmental change

  • Stories from inside Amazon’s warehouses and the third-party resale economy

Resources & Mentions:

👍 Like what you heard? Hit like, subscribe, and share it with someone who’s ever returned a package and wondered what happened next.

💬 Have questions about your Amazon returns? Drop them in the comments—I’ll answer what I can (or invite Michael to), or bring them to future episodes.

📧 Got a story about making your job a climate job? Email me: ⁠anyjobcanbeaclimatejob@gmail.com⁠

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